Eco Dev Update - Thursday 2 April 2020

To: Claire Hahnel, Mitchell Shire Council

This information is also being added to our COVID-19 Business Support web page.  

Note: This information is correct as at Thursday 2 April at 12pm. 
The situation is changing rapidly, please ensure you stay informed through the Victorian Government DHHS website.

Hardship support for our community

We understand our community wants to know about rates and payments during the COVID-19 pandemic. We are advocating to State and Federal governments for support in recognition of our community’s ability to pay and the essential services Local Government provides during a crisis like this.

We need our State and Federal counterparts to consider the impact of rates on communities and to provide the community and Council with relief support. We know there is a lot for them to consider as they respond to this unfolding situation.

Our fourth installment rates notices will be sent out in the next few weeks. We encourage those people who can pay to continue to do so, so that we can continue to support our services across the community.

We are aware that the ability for some people and businesses to pay has been significantly diminished because of the impacts of COVID-19. Be assured we will work closely with our community and businesses to assist with support and options during the rating period. This means we will look at hardship provisions including deferment of fourth installment rates payments from May 31 to June 30 in the first instance and further arrangements can be discussed based on individual circumstances if needed. To request an extension on property rates please complete the application here.

We also have options around payment plans. We will cease interest charges for overdue accounts until 30 June 2020. We are here to assist. It is important people request an extension or call us if they are unable to pay rates due to this crisis and we will work with them to get through this difficult period.

We understand that people are also mindful of receiving letters via mail at this time and that there are delays in mail delivery. We are encouraging people to register to receive electronic rates notices (we can always change this back later if community members prefer hard copy mail).

Making the switch is easy. Sign up on line at and use the reference number that was shown on your most recent rates notice. If you require a copy of your notice, need assistance in registering or to discuss your current circumstances please call us on 5734 6200 during business hours or email

Centrelink Terminals

  • The Centrelink terminal that operates at the Kilmore Customer and library Service Centre is still available for public use, although the centre has closed. The hours of availability are Money to Friday 9am to 5pm.
  • The Centrelink terminal at Wallan is also available at the Multipurpose Centre, 42 Bentinck Street, Wallan. It is available Friday 9am to 3pm.
  • For further information please contact Customer Service on 5734 6200

Budget Consultation

We are continuing with our planned budget consultation, however, it is likely we’ll need to make significant changes to our budget because of the COVID-19 impacts.

By law, we’re required to advertise our draft budget and we are seeking advice on our budget process going forward. We have already started our formal process for submissions and we have a legislated timeline of 30 June to adopt the budget.

We’ve also approached the State and Federal Governments, including our local members, to increase the Federal Assistance Grants and explore other options to allow Councils to provide targeted relief for businesses and residents.

For more information or to provide feedback to our budget, please visit Engaging Mitchell

Stage 3 Restrictions

  • Stage 3 restrictions will be in place for 4 weeks and reviewed as required
    Businesses caught breaking the rules can be fined up to $9,913, individuals fined up to $1,652.
  • There are only 4 reasons to be out:
    • shopping for what you need - food and essential supplies
    • medical, care or compassionate needs
    • exercise in compliance with the public gathering requirements
    • work and study if you can’t work or learn remotely


  • Businesses impacted by the coronavirus will be able to access a subsidy from the Government to continue paying their employees. Affected employers will be able to claim a fortnightly payment of $1,500 per eligible employee from 30 March 2020, for a maximum period of 6 months. See for further information

Latest Government Information

Rental Distress

  • There is a moratorium of possible evictions from residences and businesses for the next six months. It is important business owners and landlords talk regularly about the current COVID-19 situation. More can be found here on rental stress.

Network with Victorian Business Owners

  • Looking for a place to network with other Victorian small business owners while you work virtually and socially distance? Join the Facebook Group, I am a small business owner in Victoria and connect with over 16,600 members of Victoria's small business community.

Mental Health

Australian Business Continuity Support

  • To help your business keep functioning with minimal disruption during this time of adversity, the Australian Information Industry Association has a suite of free tools, including a range of remote communication, collaboration, workforce management and video conferencing solutions you can try for business continuity. Visit their website here.

Other Information

  • If you have any queries, please contact the Economic Development Team on:
    5734 6260 for Business, 5734 6436 for Tourism and 0409 795 734 for Event Permits or email  


Claire Hahnel
Business Development and Engagement Officer
Mitchell Shire Council
03 5734 6260 or


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